Beahub’s gym management software ensures the utmost security and privacy of member data. Our focus is on safeguarding sensitive information through strong security measures, including data encryption, secure access controls, and regular security audits. Rest assured, your members’ personal details are treated with the highest level of care, creating a secure environment for their fitness journey.
Privacy policy
When signing up for or using BeaHub you are entrusting BeaHub with the protection and sensitivity of your information, and that of your customers. This is a responsibility we take very seriously. This document is intended to outline what we collect, how we store it, what we do with it, and what your rights are as it relates to that data.
This privacy policy is intended to apply to individuals or entities who use BeaHub’s websites, mobile applications, products and services (collectively, “Services”). For the purposes of this Policy, “User”, as the term is used here, refers to an individual or an entity that uses our Services, referred to as “User” or “Users”.
Any reference to Personal Data means any information stored by BeaHub that could lead to an individual person being identified either directly or indirectly. This may include but is not limited to name, email address, phone number, street or postal address, IP address etc. By registering for BeaHub you acknowledge the collection, transfer, storage, processing, disclosure and other uses of your information as outlined in this privacy policy.
User Information, being personal information relating to our Users and (where applicable) their businesses. We collect this information so that we can provide our Services to those Users. For the purposes of GDPR in the European Union, we are the ‘data controller’ of this User Information and we collect and store it for the purposes of providing our Services to Users and maintaining records and contact details relating to those Services and Users. This policy sets out how BeaHub process your information as a User.
Customer Information, being personal information relating to individuals with whom our Users interact (such as customers of their businesses). Users of our Services are solely responsible for establishing policies for and ensuring compliance with all applicable laws and regulations, as well as all privacy policies, agreements or other obligations, relating to the collection of personal information in connection with the use of our Services by individuals with whom our Users interact. We collect information under the direction of our Users, and have no direct relationship with individuals whose personal information we process in connection with the use of our Services. If you are a User providing information (including personal information) about someone else, you must have the legal ability to do so and, if necessary, inform them about how their personal information will be used (as described in this Privacy Policy). If you are an individual who interacts with a User using our Services – for instance if you’re an employee or customer of a business – that User is the controller of your information and you should contact them directly (e.g. – the owner or manager of the business) – for assistance with any requests or questions relating to your personal information.
Any of the information we collect from you may be used in one of the following ways:
- To personalize your experience (your information helps us to better respond to your individual needs)
- To improve our website and application (we continually strive to improve our website offerings based on the information and feedback we receive from you)
- To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
- To process transactions
- Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
- To send periodic emails
- The email address you provide may be used to send you information, respond to inquiries, and/or other requests or questions.
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
Term of services
By using the BeaHub platform (the “Service”), you agree to the legal terms set forth by the following terms and conditions (“Terms of Service”). By using the Service, you agree to each of the terms set forth below. If you do not agree with any term or condition set forth below, you are not authorized to use the Service for any purpose.
BeaHub reserves the right to modify the Terms of Service from time to time without prior notice, effective upon posting an updated version of this Terms of Service on the Service or Site. You are responsible for regularly reviewing these Terms of Service. Continued use of the Service after any such modifications to the Terms of Service shall constitute your consent to such modifications.
Account terms
- You warrant that you are 18 years of age or older
- You warrant that you are a human, and not a computer service or automated “bot”
- You warrant that you have provided accurate and valid information requested during the registration process
- You warrant that you will use the Service only for lawful purposes. You must not violate any laws in your jurisdiction, including but not limited to any copyright laws.
- You are prohibited from violating, or attempting to violate, the security of the Service.
- Your warrant that during your use of the Service you will not create, transmit, distribute, or store material that violates a trademark, copyright, trade secret, or other intellectual property rights of others; violates the privacy, publicity, or other personal rights of others; impair the privacy of communications; generate obscene, offensive, or inappropriate content; causes technical disturbances to the Service, including, but not limited to, introduction of viruses, worms, or other destructive mechanisms; create a deceitful website to imply association with Lotusyn or the Service; create or send verbal, physical, written or other abuse (including threats of abuse or retribution) to any BeaHub customer, employee, member, or officer.
- You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without the express written permission by BeaHub.
Cancelling your account
BeaHub accounts can be cancelled in the app by the user at anytime by completing the cancellation process. This will mean:
- Your account will be deactivated and can no longer be accessed;
- Your account will no longer be charged;
- All of your rights granted under these Terms will immediately come to an end; and
- All of your data and content may be deleted from our systems (on request).
We provide no guarantee that your content can be recovered once your account is cancelled. We are not liable for any loss or damage following, or as a result of, cancellation of your account, and it is your responsibility to ensure that any content or data which you require is backed-up or replicated before cancellation.
Service and pricing modification
- BeaHub reserves the right to modify or remove parts the Service at any time. BeaHub will introduce improvements and new features from time to time into the Service, some of which will be made immediately available at no cost to you.
- Prices for all paid plans of the Service, including but not limited to monthly subscription plan fees, are subject to change upon 30 days notice from BeaHub. Such notice may be provided by posting the changes to the Site or the Service itself.
- BeaHub shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.
Intellectual property
- You acknowledge that the Service is licensed to you and that BeaHub retains ownership of all right, title and interest to the Service, the Service design and documentation, and the intellectual property rights therein (including without limitation, all patent rights, design rights, copyrights and trade secret rights).
- You agree not to (i) copy, modify, or reverse engineer the Service hardware, software, or design, make derivative works based upon the Service, or use the Service to develop any Services, without Lotusyn’s prior written approval or (ii) sell, license, rent, or transfer the Service to any third party. BeaHub (and its licensors, where applicable) shall own all right, title and interest, including all related intellectual property rights, for suggestions, ideas, enhancement requests, feedback, recommendations or other information provided by you or any other party relating to the Service.
- Except as expressly set out in these terms, BeaHub claims no intellectual property rights over any of the content or data you upload or add to the Service. You warrant that in providing any content or data to BeaHub and licensing BeaHub to use it as set out in these Terms of Service you will not infringe the rights of any third party. You grant to BeaHub a royalty-free, worldwide, non-exclusive licence to use any content or data you provide for purposes of delivering the Services , and conducting BeaHub’s business generally, for the period the content or data is in BeaHub’s possession. All data added to the Service by you or users of your account retains its original ownership. For the avoidance of doubt, where BeaHub allows you to customise your experience of any part of the Services, such customisations are configurations of the Services provided by BeaHub and not content or data provided by you and as such are owned entirely by BeaHub. You agree to do all things reasonably required of you by BeaHub to give effect to this clause.
- Where you provide any suggestions or feedback to BeaHub about the Services, you disclaim all ownership or rights over such suggestions and feedback and acknowledge that BeaHub may freely use and disclose all such suggestions and feedback as it sees fit for any purpose.
Disclaimers
- BeaHub is not responsible for any incorrect or inaccurate content posted on the Site or Service. The Site or Service may be temporarily unavailable from time to time for maintenance or other reasons. BeaHub assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, or alteration of, user communications. BeaHub is not responsible for any problems or technical malfunction of any telephone network or lines, computer online systems, servers or providers, computer equipment, software, failure of email or players on account of technical problems or traffic congestion on the Site or Service, including injury or damage to users or to any other person’s computer related to or resulting from use of the Service.
- BeaHub does not warrant that (i) the service will meet your specific requirements, (ii) the service will be uninterrupted, timely, secure, or error-free, (iii) the results that may be obtained from the use of the service will be accurate or reliable, (iv) the quality of any products, services, information, or other material purchased or obtained by you through the service will meet your expectations, and (v) any errors in the Service will be corrected. The Service is provided “as-is” and BeaHub disclaims all warranties, whether expressed or implied, including without limitation implied warranties of title, merchantability, fitness for a particular purpose or non-infringement. BeaHub cannot guarantee and does not promise specific results from use of the Service. Except in jurisdictions where such provisions are restricted, in no event will BeaHub or any of BeaHub’s business associates (which for the purposes of these terms will include suppliers, advertisers, referrers, etc.) be liable to your or any third person for any indirect, consequential, exemplary, incidental, special or punitive damages, including also lost profits arising your use of the Service, even if BeaHub has been advised of the possibility of such damages.
- BeaHub’s total aggregate liability to you for all claims arising under these Terms or otherwise in relation to your use of the Services shall be limited to the sum of payments you have paid to BeaHub for the Services.
About us
Beahub is a spa management software company for spa, healthcare, and beauty businesses. Choose us to keep client files organized and administrative tasks automated.
Toronto, Canada
21 McIntosh Ave, Etobicoke, ON M8Y 3E1
Phone: +1 951 888 9080
Kingston, Canada
96 Byron Crescent, Kingston, ON K7M 1H9
Phone: +1 951 888 9080
