Beahub General Help Guide

Welcome to Beahub! Your ultimate destination for a seamless and relaxing spa experience. This guide will help you navigate through the features and functionalities of our app.

Getting Started

Creating an Account

1. Download the App: Find Beahub on the App Store or Google Play and install it on your device.
2. Sign Up: Open the app and tap on the “Sign Up” button. Fill in your details and create a password.
3. Verify Email: Check your email for a verification link from Beahub. Click on the link to verify your account.

Logging In

1. Open the App: Launch Beahub on your device.
2. Sign In: Enter your registered email and password, then tap “Log In”.

Main Features

Explore Services

• Browse Spa Services: Navigate through our extensive list of spa services, including massages, facials, and more.
• Service Details: Tap on any service to see detailed descriptions, prices, and duration.

Book Appointments

1. Select Service: Choose the service you want to book.
2. Choose Spa Location: Select a spa location near you.
3. Pick Date and Time: Select your preferred date and time for the appointment.
4. Confirm Booking: Review your booking details and confirm your appointment.

My Appointments

• View Upcoming Appointments: Keep track of your upcoming spa appointments.
• Reschedule or Cancel: Easily reschedule or cancel your appointments if needed.

Special Offers

• Exclusive Deals: Access special offers and discounts available only to Beahub users.
• Promotions: Stay updated on the latest promotions and seasonal offers.

Account Settings

• Profile Information: Update your personal details, including name, contact information, and preferences.
• Payment Methods: Add or update your payment methods for a hassle-free checkout experience.
• Notifications: Manage your notification settings to receive updates about your bookings and offers.

Customer Support

• Help Center: Visit our Help Center for FAQs and troubleshooting tips.
• Contact Us: Reach out to our customer support team via email or phone for any assistance.

FAQs

How do I reset my password?

1. Forgot Password: On the login screen, tap “Forgot Password”.
2. Email Address: Enter your registered email address.
3. Reset Link: Check your email for a password reset link and follow the instructions.

Can I book multiple services at once?

Yes, you can book multiple services by adding them to your cart before confirming your appointment.

How do I redeem a special offer?

• Apply Offer: During the booking process, enter the promo code in the designated field to redeem your special offer.