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Product, Service & Combo Management

Set up Product/ Service category

Whether you’re showcasing products, services, or both, categorization is key to enhancing user experience and streamlining navigation. Let’s dive in and explore how to efficiently structure your catalogue, making it easier for your customers to find exactly what they’re looking for.

  1. From left menu, navigate to Settings page – Product/Service tab 
  2. Set up shared categories for products and services

Set up Service surcharge

  1. From left menu, navigate to Settings page – Product/Service tab
  2. Set up surcharge amount or rate for services

Regarding the surcharge

  • Surcharge is only applied for orders with services included
  • Amount surcharge is added directly to order total with services included, no matters how many services included
  • Percentage surcharge is added to order total in which total surcharge amount changes according to the service amount included

Add/ Edit service

  1. From navigation menu, locate to Services listing page
  2. Click Add button on the top right corner of Service listing page to add a new service or click an existing service and select Edit to make updates
  3. Input/ Update service information: Photo, SKU, Service name*, Category*, Attributes (Duration/Package, Price*, Discount price), Description, etc. & click Save 

Note: Each service might have more than 1 attribute.

Delete existing service

  1. From Services listing page, click Three dots button and Delete
  2. On Delete confirmation popup, select Delete to remove the service from the Service listing page

Add/ Edit Products & Combos

  1. From navigation menu, locate to Products – Products listing or Combo listing page
  2. Click Add button on the top right corner of the listing page to add new product or combo or click a product/combo then select Edit to make updates
  3. Input/ Update Product or Product combo information: 
    • Product: photo, SKU, Product name*, Category*, Attributes (Size, Price*, Discount price), Description, etc.
    • Combo: photo, name*, price*, description, product list, etc.

Delete Products & Combos

  1. From Products/ Combo listing page, click Three dots button and Delete
  2. On Delete confirmation popup, select Delete to remove the product/ combo from the Products/ Combo listing page